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Annual conformance testing meets the needs of most of our customers in satisfying ISO 9001:2000, Section 7.6. Conformance testing includes physical inspection, electrical operating inspection, required adjustments and finally, calibration. "As received data" is included in the final report. In determining conformance Radcal uses standards and methods traceable to NIST and other established national and international standards. Please contact us for details. service@radcal.com WARRANTY EXTENSION Keep your factory warranty for the lifetime of your system and fix your service costs, all while your instrument is in for calibration. To extend the warranty on your Radcal instrument, send it to us before the warranty expiration date. Radcal will calibrate the instrument, do any necessary maintenance and issue a Certificate of Conformance. Please contact us for details at: service@radcal.com CERTIFIED CALIBRATION When your measurement
program requires specific calibration data Radcal is equipped to handle
these needs. Send us your monitor and chambers you wish calibrated
and choose the desired calibration points. Certified Calibration prices
are in addition to Conformance Test prices. Conformance testing
is required prior to Certified Calibration. SENDING YOUR INSTRUMENT TO US No
Return Authorization # is required, but for a fast turn around time,
please send a PO for the proper amount along with a completed Service
Request Form:
If
you are experiencing difficulties with your Radcal instrument, please
call or email us first, prior
to sending your instrument. Some difficulties may be resolved without
having to send your unit sent to us.
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